FAQ
Shipping
Yes! We offer worldwide shipping!
Please note due to shipping restrictions from our suppliers, we are unable to ship to: Bahrain, Iran, Kuwait, Lebanon, Pakistan, Russia, Ukraine, Saudi Arabia, Syria.
To avoid any delays in your order, please ensure all your address details are entered correctly, including building name/number, company/office name and post/zip code. If you're ordering from UAE, please use your PO Box address.
You can find all delivery prices here.
For customers in France, orders over €150 in value (inc. shipping fee) we advise against. If you wish to order more than this total amount, we suggest that you split the order so total value is less than €150.
For any orders from the EU that fall above the €150 IOSS limit (exc. France) the customer will strictly be paying duties for.
Future Self is not responsible for any additional import/customs charges.
Payments
We accept payments from any debit or credit card, AMEX, Apple Pay, Android Pay, PayPal, and Klarna.
Yes, we have gift cards available to use at Future Self.
You can drop your given discount code in your shopping cart before proceeding to checkout.
Orders
This depends on the delivery method you select at checkout, your options are listed here.
You will receive an email regarding your shipping confirmation when your order leaves our warehouse.
You will be sent a tracking number and link in your dispatch email.
If you spot any mistakes in your order, need to change any address details or products, please contact us on info@futureselfshop.co.uk within 2 hours of placing your order. Unfortunately we cannot make any changes once your order has been dispatched.
Returns
If you've changed your mind and would like to return your item for an exchange or refund, please email us on info@futureselfshop.co.uk within 14 days of receiving your order.
So sorry about this! Our customer service team will be more than happy to assist you. Please email us on info@futureselfshop.co.uk with your order number, a description and photos of the fault.
We're sorry you've received the wrong item. Please email us on info@futureselfshop.co.uk with your order number and a picture of the product you've received.
We always try to issue the refund as fast as possible. Once we’ve received your return your refund will be processed. Please then allow up to 7 working days for your bank to issue your refund.
Products & Sizing
You can see our handy size guides here.
At Future Self, we order stock in relation to demand, and is produced in small quality batches to avoid textile waste. Our products are all individually handmade, so this takes time to restock.
Alternate collections will be released as a limited quantity, and will unlikely be restocked. Keep up to date on new collections and restocks by joining our Text Club or email Mailing List.
You can sign up to our email & text club to be the first to know when a new collection is dropping, giving you the chance to shop ahead of the general launch to guarantee you get your hands on your fave pieces.
We are planning to launch a handful of collections this with additional brand collabs & more pop-ups & events.